Life happens. And when it happens to a major home system or appliance without a home protection plan, you’ll spend a lot of time, energy and money that, frankly, could be much better spent. This is where a home protection plan from American Home Shield comes in. If your item is covered, we’ll have a service contractor contact you to schedule an appointment. Home Protection Plans. Worry Less. Live More. A home protection plan is simple. It’s a one-year service contract that covers the repair or replacement of home system components and appliances that typically break down over time. We have a variety of plans for customers to choose .
How is American Home Shield rated?
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Why do I need a home protection plan?
Print for your records. Based upon the information you provided to us on this service request, your contract appears to provide coverage for this item. Please be advised that there may be conditions precluding or limiting coverage under the terms, limitations, and exclusions of your contract, and that we may ultimately determine that coverage does not apply or is limited. Further investigation regarding the facts surrounding this claim could affect the available coverages and how they apply here. AHS will select an authorized service contractor for your service request, and you are required to authorize payment of your Trade Service Call Fee to AHS at the time you request service. Please review your contract for further clarification of your coverages. Coverage under the terms of your contract includes malfunctions due to normal wear and tear during the term of your contract and the covered items must be: 1. In good working order on the effective date of your contract unless your contract explicitly provides otherwise; and 2. By providing your payment information to AHS, you accept these terms and conditions. Additionally, if you have been offered the option, and you elected, to pay for your Purchase fees in multiple partial payments, you authorize AHS to automatically charge each such partial payment plus applicable sales tax to the payment method that you provided to AHS for that purpose without any further authorization from you. If you are making monthly partial payments, your payment method will automatically be billed each month on or about the calendar day corresponding to your initial payment. This authorization will remain in effect until you do one of the following: i cancel the applicable Purchase in accordance with its applicable cancellation policy; ii change and authorize a different payment method; or iii revoke this authorization. You may revoke this authorization at any time by contacting AHS at Be aware that terminating or revoking this authorization will not cancel your Purchase and you will remain fully responsible for payment of your Purchase in accordance with its terms and conditions. Additionally, revoking the payment authorization will not alleviate you of any of other applicable contractual obligations under any Purchase. To the extent that your Purchase is a service, to ensure continued and uninterrupted service, you agree to advise AHS of any changes to your payment method, including but not limited to changes to your payment method account numbers, billing address, and expiration date, at least 15 days prior to the next billing date. You agree not to dispute any recurring AHS billing with your institution so long as the transactions correspond to your agreed payments to AHS.
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Mzking the choice is yours. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. Our brand, ConsumersAdvocate. We know we can only be successful if we take your trust in us seriously!
To find out more about how we make money and our editorial process, click. Partners may influence their position on our website, including the order in which they appear on a Top 10 list. Already a member? All Categories. Login Sign Up. Our content is free because we may earn a commission when you click or make a purchase using our site. Learn. At ConsumersAdvocate. American Home Shield is a Tennessee-based company founded in to provide makinv warranty services in the United States through cotnractor network of home service professionals.
The company offers service contracts that cover the repair hlme replacement of major components of home systems and appliances.
Call: How is American Home Shield rated? Breakdown 5. Overall Rating: 4. The company covers considerably more appliances and systems than its competitors and has fewer coverage limitations. Its flexible price structure allows consumers to select their own trade service call fee and thereby affect their annual plan cost.
The company’s size and longevity suggest that it is very popular with consumers. Key Facts Plan Types Systems. Almost uniquely, it warrants appliances and systems even if they have been improperly installed or previously repaired. Conrractor Home Shield covers 21 Systems and appliances, far more than most of their competitors, and fully covers 11 of those items. Unlike many of its competitors, AHS covers washers, dryers, and refrigerators as part of its basic plan.
AHS can also cover garbage disposals, air conditioning and ductwork, and heating and ductwork. Amking of June 1,AHS is offering the Electronics Plan by Asurion that goes above and beyond the appliance and systems coverage typically provided by home warranty companies. This plan is being offered as an add on to current AHS plans and features mking electronics and entertainment product coverage for televisions, smart home products, gaming systems, tablets, laptops, and.
Hme does American Home Shield cover? Exclusions For a full list of American Home Shield exclusions, check out this page. This allows consumers to have input into the annual price of home warranty coveragebased on their budgetary needs.
Consumers should note that their final price will vary by product and location. Cancellation Policy Customers can cancel anytime within their 30 day wait period and receive a full refund, and contradtor cancel anytime during the contract term, as this is a non-binding contract.
Claims Processing — 4. American Home Security does not require an inspection prior to purchase. The company has a large network of service professionals and contrzctor a day workmanship guarantee on their services. Because they are the largest home warranty company, American Home Shield pays out on more claims than any other competitor.
American Home Shield Reputation. Company Details Year Founded Wmerican — 4. Inthe company was acquired by ServiceMaster, an established firm that also owns Terminix and Merry Maids. It has over 1. As with nearly every other home warranty company of mqking size, negative reviews far outnumber positive ones. Minimum 12 words. No maximum length.
I amercian that I have not received compensation for my comment and that my opinions reflect my authentic experience as a customer or former customer. Submit Comment. S make this comment as helpful as possible for our community, please provide at least 2 sentences.
Loading Reviews We have had American Home Shield protection for about 10 years. The associates who take the information about our issue s are always pleasant, knowledgeable, and so easy to work. They always set up timely service with one of their contractors. Maklng American Home Shield has been a huge mlney reliever. Every home owner needs to have the protection of the Shield. Horrible horrible company — do you know when you call in that you don’t even speak to someone in the USA? Phillipines — Trinidad are the 2 spots I’ve spoken to just today — with a name like American Home Shield and them raising my monthly fee each and every year I was really hoping that my money was being spent employing Americans.
I called 11 days ago — it took the service company 4 days just to call me then another 2 to show up — the repair man apparently thought it was a much bigger job than he wanted to tackle and left. Said he had to order parts. That was 5 days ago. Never heard from them. Meanwhile — no dryer — contrator oven.
This company is large ckntractor for them to have know this Read More. Technical person was very good and helpful. He showed me what to do next time before I contracror you. I was very impressed. I have never been disappointed with any of my service calls.
Companies that I have used through AHS have been very professional, arriving on time and giving me information regarding my service. I would not live in a home without AHS as part of my home warranty. RUN away. Worst service people. Many of what they «fixed» broke later. Washer broke, took over a month to get it fixed. Oven broke said someone would come out in three weeks. Wait time can be an hour on the phone.
Some of the service people literally google the problem. Be weary of any positive review. Don’t use this company ever and save yourself lots of frustration. I have had AHS for 5yrs now and after last week’s experience, I will be cancelling it immediately. Long beinng short, I requested service on my garage door 4 days ago. Contractor shows miney at my home after 8pm, AHS tells me not to answer door as appt was pm and it’s pitch black outside plus I live. AHS told me their serv contractor’s are not suppose to come that late.
Tried to re-schedule for today, Sat, wouldn’t accommodate me and re-scheduled me for next Wed!! Caled AHS again, different person again, states this is ok due to my not answering the door in the dark after they instructed me not to! You cannot speak making money by being a contractor for american home shield the same person so I had to repeat my problem everytime I If I could give it a I. Just got my renewal mony. Thieves and rip- off artists! I thought Service America was bad!
This place should be sued. First ohme with them AND aemrican. Run and find some other company.
American Home Shield Reviews — AHS Failure to refund @ Pissed Consumer Interviews
About American Home Shield
A home protection plan is simple. It’s a one-year service contract that covers the repair or replacement of home system components and appliances that typically break down over time. It’s not just about your budget — it’s about having the assurance that a problem is dealt with before it even occurs. Whether it’s your heating and air conditioning, refrigerator or just the kitchen faucet — appliances and home system components eventually fail. An American Home Shield Home Protection Plan can help you avoid the cost of repairs and replacements — but it also relieves you from the frustrations and uncertainties of finding and securing and a contracror, reliable service contractor who can get it right the first time. We take great pride in finding the best-qualified service people to help you. This is how we ensure making money by being a contractor for american home shield satisfaction for over 1 million customers makign, year after year. As the industry leader with over 40 years of experience, we have the know-how and financial backbone to honor our word. Year after year, we stand by our customers to ensure their continued satisfaction. We help facilitate the entire process and ensure quality service when it comes to repairing or replacing your covered items. Unfortunately, we cannot cover everything in your home. You can download our sample contract for a specific list of covered items, terms and conditions, limitations and exclusions.
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